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FirstMedicare Direct HMO plans are rated 4 out of 5 Stars for calendar year 2020 by Centers for Medicare and Medicaid Services (CMS).
Click HERE for 2020 Stars information.
Click HERE for 2019 Stars information.
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Member Resources |
COVID-19 Update 
APRIL 1, 2020: THE U.S. FOOD AND DRUG ADMINISTRATION (FDA) ORDERS ALL PRESCRIPTIONS AND OVER-THE-COUNTER (OTC) RANTIDINE PRODUCTS BE WITHDRAWN FROM THE MARKET: The FDA has requested that manufacturers withdraw (remove) all prescription and OTC ranitidine products from the market (brand name is Zantac®). Patients taking prescription products should contact their prescriber for an alternative prescription. Patients using OTC versions will need to switch to a different product if continued treatment is needed (speak with your pharmacist about available options).
For additional information visit the FDA HERE.
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FirstMedicare Direct knows that sometimes you need help understanding your premium invoice, your benefits or whether your doctor is in our network. That’s why we have a dedicated Member Services team to help you with any questions, problems or concerns that may arise.
Member Services can be reached at 1 (844) 499-5630
Hours are from 8am-8pm Eastern, 7 days a week during October 1-March 31. During April 1- September 30, hours are Monday through Friday, 8am-8pm Eastern.
TTY users should call 711 for assistance. Member Services also has a free language interpreter service available for non-English speakers.
Contact Us
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