FirstMedicare Direct  


Provider Contact Information

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FCC Main Office

(910) 715-8100

FirstMedicare Direct Customer Service
(enter option 2 for prescription drug issues/enter option 3 for medical issues)

(844) 201-4957

Prior Authorizations
(enter option 3)

(844) 201-4957

Prior Authorization Fax (816) 313-3060
Claims (844) 201-4957
Credentialing Coordinator (910) 715-8116
Provider Relations and Contracting
Barbara Adcock, Director
(910) 715-8115
Medical Director
Jenifir Bruno, MD
(910) 715-5048
Member Appeals/Grievances Fax (816) 313-3061
Main Fax (910) 715-8101
FirstMedicare Direct Fax (910) 235-7854

Mailing and Physical Address:     
FirstCarolinaCare Insurance Company                                                          
42 Memorial Drive                                                       
Pinehurst, NC  28370


Mailing address for claims:

FirstMedicare Direct
PO Box 830589
Birmingham, AL 35283-0589

EDI Payer Number 56196  

FirstCarolinaCare Insurance Company’s FirstMedicare Direct plans are HMO and PPO plans with a Medicare contract. Enrollment in a FirstMedicare Direct plan depends on contract renewal.This is a required statement by CMS. FirstCarolinaCare has filed and been approved to offer an HMO and a PPO Medicare Advantage Prescription Drug plan for 2020.


Page Last Updated:
Friday, October 2, 2020 11:12:38 AM