FirstMedicare Direct  


Filing a Claim

EDI Provider Number 56196. This number displays as our claims vendor, SS&C.

Billing address for paper claims:

FirstMedicare Direct
PO Box 830589     
Birmingham, AL 35283-0589

Claims that are filed using incorrect EDI numbers for the above dates of service will reject with a message to refile to correct payer.

If you have any questions or concerns please call Customer Service at (844) 201-4957 or Provider Relations at (910) 715-8115.

Thank you for your continued support and service to our members.

Alignment encourages all providers to use Electronic Data Interchange (EDI) to increase cash flow, improve claim submission and efficiency.

EDI Provider Number CCHPC.

This number should be used only for claims with dates of service 1/1/17 and later.

Electronic Claims Submissions:

• Clearing House Information: Office Ally
• On the Web:
• Office Ally Phone number: 360-975-7000 Option 1
• Office Ally Business Hours: Monday thru Friday 6:00 AM PT to 5:00 PM PT

Paper Claims Submission: claims with dates of service 1/1/17 and later

Alignment Healthcare
Claims Dept.
PO Box 14010
Orange, CA 92868


FirstCarolinaCare Insurance Company’s FirstMedicare Direct plans are HMO and PPO plans with a Medicare contract. Enrollment in a FirstMedicare Direct plan depends on contract renewal.This is a required statement by CMS. FirstCarolinaCare has filed and been approved to offer an HMO and a PPO Medicare Advantage Prescription Drug plan for 2020.


Page Last Updated:
Friday, October 2, 2020 11:12:40 AM